This shipping and delivery policy (“Shipping and Delivery Policy”) governs the shipment and delivery of any items you purchase through ae.celavogue.com website. This Shipping and Delivery Policy is subject to the Terms of Use for the ae.celavogue.com website on which you made your purchase.
Shipping Rates and Delivery Times
At ae.celavogue.com, we’ve designed our shipping policies to be straightforward and customer-centric:
| Destination | Handling Time | Transit time | Total Delivery time |
| United Arab Emirates | 1-2 business days | 2-3 business days | 3-5 business days |
Our Order cut off time: 5:00 PM (GMT+04:00) Gulf Standard Time (Dubai)
Shipping cost:
Free Shipping on all orders.
Shipping Carrier:
You’ll enjoy fast delivery within the United Arab Emirates using our own dedicated delivery system.
Tracking Your Order:
Once your order is on its way, you’ll receive a shipping confirmation email containing a handy tracking number. This way, you can easily keep tabs on the status of your delivery.
Undeliverable Packages:
If a package becomes undeliverable due to reasons beyond your control or an incorrect address provided, don’t worry. We’ll do our best to reach out to you for further instructions. Additional shipping charges may apply for re-shipment.
Item not received :
If you’ve successfully placed an order and haven’t received it yet while the tracking status shows it’s delivered. you’d wish to contact the carrier to hunt out your Bags as once the item is bagged we have control over it (once it’s by the carrier), but if still persists kindly email us
Return Policy
Please refer to our Return Policy
Contact Us About This Policy
If you have any further questions or comments please feel free to Contact Us.
Office Address: One, Central The Offices 4 – Dubai, World Trade center – Dubai – United Arab Emirates
Mobile/Whatsapp: +971 052 888 2318
Email: contact@celavogue.com
License Number: L-677